{"id":329958,"date":"2026-06-29T11:03:56","date_gmt":"2026-06-29T11:03:56","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/agentyme-ai-chatbot-customer-support-knowledge-base-lead-generation\/"},"modified":"2026-06-29T11:03:32","modified_gmt":"2026-06-29T11:03:32","slug":"agentyme","status":"publish","type":"plugin","link":"https:\/\/hsb.wordpress.org\/plugins\/agentyme\/","author":23502193,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"7.0","requires":"6.0","requires_php":"8.0","requires_plugins":null,"header_name":"Agentyme - AI Chatbot, customer support, knowledge base, lead generation","header_author":"Agentyme","header_description":"AI chatbot and customer support widget for WordPress. Automates support, captures leads, and answers questions from your knowledge base. Powered by Agentyme.","assets_banners_color":"","last_updated":"2026-06-29 11:03:32","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/www.agentyme.com","rating":0,"author_block_rating":0,"active_installs":0,"downloads":35,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"alvarog2491","date":"2026-06-29 11:03:32"}},"upgrade_notice":{"1.0.0":"<p>Initial release \u2014 no upgrade steps required.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3589996,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3589996,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3589942,"resolution":"1","location":"assets","locale":"","width":1897,"height":909},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3589942,"resolution":"2","location":"assets","locale":"","width":1893,"height":923},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3589942,"resolution":"3","location":"assets","locale":"","width":1893,"height":926},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3589942,"resolution":"4","location":"assets","locale":"","width":1900,"height":901},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3589942,"resolution":"5","location":"assets","locale":"","width":1896,"height":921}},"screenshots":{"1":"<strong>Admin Settings Page<\/strong> \u2014 Paste your Agentyme API key and validate it in one click.","2":"<strong>Agentyme Dashboard \u2013 Widget Appearance<\/strong> \u2014 Live-preview widget colors, fonts, and layout.","3":"<strong>Agentyme Dashboard \u2013 Leads<\/strong> \u2014 View, filter, and manage captured visitor leads.","4":"<strong>Agentyme Dashboard \u2013 Knowledge Base<\/strong> \u2014 Upload business documents for the AI agent to use.","5":"<strong>Agentyme Dashboard \u2013 Conversations<\/strong> \u2014 Review full transcripts of past visitor conversations."}},"plugin_section":[],"plugin_tags":[191735,14160,2369,14090,337],"plugin_category":[],"plugin_contributors":[269462],"plugin_business_model":[],"class_list":["post-329958","plugin","type-plugin","status-publish","hentry","plugin_tags-ai-chatbot","plugin_tags-chat-widget","plugin_tags-customer-support","plugin_tags-knowledge-base","plugin_tags-lead-generation","plugin_contributors-alvarog2491","plugin_committers-alvarog2491"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/agentyme\/assets\/icon-128x128.png?rev=3589996","icon_2x":"https:\/\/ps.w.org\/agentyme\/assets\/icon-256x256.png?rev=3589996","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/agentyme\/assets\/screenshot-1.png?rev=3589942","caption":"<strong>Admin Settings Page<\/strong> \u2014 Paste your Agentyme API key and validate it in one click."},{"src":"https:\/\/ps.w.org\/agentyme\/assets\/screenshot-2.png?rev=3589942","caption":"<strong>Agentyme Dashboard \u2013 Widget Appearance<\/strong> \u2014 Live-preview widget colors, fonts, and layout."},{"src":"https:\/\/ps.w.org\/agentyme\/assets\/screenshot-3.png?rev=3589942","caption":"<strong>Agentyme Dashboard \u2013 Leads<\/strong> \u2014 View, filter, and manage captured visitor leads."},{"src":"https:\/\/ps.w.org\/agentyme\/assets\/screenshot-4.png?rev=3589942","caption":"<strong>Agentyme Dashboard \u2013 Knowledge Base<\/strong> \u2014 Upload business documents for the AI agent to use."},{"src":"https:\/\/ps.w.org\/agentyme\/assets\/screenshot-5.png?rev=3589942","caption":"<strong>Agentyme Dashboard \u2013 Conversations<\/strong> \u2014 Review full transcripts of past visitor conversations."}],"raw_content":"<!--section=description-->\n<p><strong>Agentyme<\/strong> is an AI chatbot and customer support widget for WordPress. Powered by a cloud-based agentic AI platform, it lets you add an intelligent, fully branded chat assistant to your site in minutes \u2014 no coding required.<\/p>\n\n<p>Your visitors chat with an AI agent that knows your business, answers questions from your own knowledge base, and automatically captures leads for you. Everything is managed from the <a href=\"https:\/\/www.agentyme.com\">Agentyme platform<\/a> \u2014 your WordPress site only needs one API key.<\/p>\n\n\n\n<h4>Why Agentyme?<\/h4>\n\n<p>Most live chat tools require a human agent to be online. Agentyme is different: it's a fully autonomous AI chatbot that works 24\/7, handles unlimited concurrent conversations, and never needs a coffee break.<\/p>\n\n<ul>\n<li><strong>AI-powered answers<\/strong> \u2014 The agent responds using knowledge from your uploaded business documents (PDFs, Word files, CSV, TXT, Markdown). No hallucinations \u2014 only grounded, knowledge-base responses.<\/li>\n<li><strong>Automatic lead capture<\/strong> \u2014 The agent naturally collects visitor names, emails, phone numbers, and company details during conversations and saves them to your Agentyme dashboard.<\/li>\n<li><strong>Fully customizable agent<\/strong> \u2014 Set your agent's name, tone, communication style, and area of expertise from the Agentyme platform. Make it sound like your brand.<\/li>\n<li><strong>Branded widget<\/strong> \u2014 Customize colors, fonts, position, animations, and header text so the chat widget matches your website design perfectly.<\/li>\n<li><strong>No maintenance<\/strong> \u2014 The AI model, infrastructure, and widget updates are all handled by Agentyme. You just paste an API key.<\/li>\n<\/ul>\n\n\n\n<h4>Key Features<\/h4>\n\n<p><strong>AI Chatbot &amp; Agentic Conversations<\/strong><\/p>\n\n<ul>\n<li>Powered by large language models with knowledge grounding<\/li>\n<li>Answers questions based on your uploaded business content<\/li>\n<li>Protects against prompt-injection attacks<\/li>\n<li>Maintains conversation context across a session<\/li>\n<li>Works alongside any WordPress theme \u2014 no conflicts<\/li>\n<\/ul>\n\n<p><strong>Customer Support Automation<\/strong><\/p>\n\n<ul>\n<li>Handle frequently asked questions automatically, around the clock<\/li>\n<li>Reduce support ticket volume without adding headcount<\/li>\n<li>Escalation-ready: designed to hand off to human agents when needed (via separate integrations)<\/li>\n<li>Consistent, accurate answers every time \u2014 no human error<\/li>\n<\/ul>\n\n<p><strong>Lead Generation &amp; Capture<\/strong><\/p>\n\n<ul>\n<li>Agent asks for visitor contact details naturally, in the flow of conversation<\/li>\n<li>Collects name, email, phone, company, and custom notes<\/li>\n<li>All leads visible in the Agentyme dashboard with quality scoring<\/li>\n<li>Filter, pin, star, and add comments to leads<\/li>\n<li>Import existing lead lists into the platform<\/li>\n<\/ul>\n\n<p><strong>Knowledge Base Management<\/strong><\/p>\n\n<ul>\n<li>Upload documents in PDF, DOCX, TXT, CSV, or Markdown format<\/li>\n<li>Files are indexed and made searchable for the AI agent<\/li>\n<li>Knowledge base syncs automatically after each upload or deletion<\/li>\n<li>Powered by Amazon Bedrock \u2014 enterprise-grade AI infrastructure<\/li>\n<\/ul>\n\n<p><strong>Widget Appearance Customization<\/strong><\/p>\n\n<ul>\n<li>Choose from 5 predefined theme templates (Clean, Night, Ink, Slate, Frost)<\/li>\n<li>Customize primary color, background, text, bubble colors, and button color<\/li>\n<li>Set font family: System UI, Inter, Roboto, or Open Sans<\/li>\n<li>Choose widget position: bottom-right or bottom-left<\/li>\n<li>Configure open animation: fade, slide, scale, or none<\/li>\n<li>Set header title, placeholder text, send button label, and typing indicator text<\/li>\n<li>Add a teaser message above the chat bubble to attract visitor attention<\/li>\n<li>Live preview of all changes before saving<\/li>\n<\/ul>\n\n<p><strong>Security<\/strong><\/p>\n\n<ul>\n<li>All admin actions protected with WordPress nonces and capability checks<\/li>\n<li>Domain whitelisting on the Agentyme backend \u2014 only your site can use your key<\/li>\n<li>Prompt-injection protection built into the agent runtime<\/li>\n<li>Input sanitized, output escaped following WordPress Coding Standards<\/li>\n<\/ul>\n\n\n\n<h4>Perfect For<\/h4>\n\n<ul>\n<li><strong>E-commerce stores<\/strong> \u2014 Answer product questions, shipping policies, and return procedures instantly<\/li>\n<li><strong>SaaS &amp; software companies<\/strong> \u2014 Provide technical support and onboarding guidance 24\/7<\/li>\n<li><strong>Service businesses<\/strong> \u2014 Qualify leads and book consultations automatically<\/li>\n<li><strong>Healthcare &amp; clinics<\/strong> \u2014 Answer FAQs while directing complex queries appropriately<\/li>\n<li><strong>Real estate agencies<\/strong> \u2014 Capture buyer\/seller leads and answer property questions<\/li>\n<li><strong>Educational platforms<\/strong> \u2014 Guide students and answer enrollment questions<\/li>\n<li><strong>Any WordPress site<\/strong> that wants intelligent, automated customer engagement<\/li>\n<\/ul>\n\n\n\n<h4>How It Works<\/h4>\n\n<ol>\n<li>Sign up at <a href=\"https:\/\/www.agentyme.com\">agentyme.com<\/a> and choose a plan.<\/li>\n<li>Upload your business documents and configure your AI agent's name, tone, and expertise.<\/li>\n<li>Customize your widget's appearance to match your brand.<\/li>\n<li>Copy your Widget API key from the Agentyme dashboard under <strong>Installation \u2192 Widget API key<\/strong>.<\/li>\n<li>Paste the key into <strong>Settings \u2192 Agentyme<\/strong> in your WordPress admin.<\/li>\n<li>Click <strong>Validate &amp; Save<\/strong> \u2014 your AI chatbot is live on every page of your site immediately.<\/li>\n<\/ol>\n\n<p>That's it. No shortcodes. No template edits. No developer needed.<\/p>\n\n\n\n<h4>Supported Plans<\/h4>\n\n<p>Agentyme offers Free, Standard, Pro, and Enterprise plans. All plans include the WordPress plugin and the embeddable widget. Higher plans unlock additional features such as lead data collection, advanced agent customization, and higher conversation volumes. Visit <a href=\"https:\/\/www.agentyme.com\">agentyme.com<\/a> for current plan details.<\/p>\n\n<h3>External Services<\/h3>\n\n<p>This plugin connects to the Agentyme platform, a third-party cloud service operated by Agentyme, via the following domains:<\/p>\n\n<ul>\n<li><code>api.agentyme.com<\/code> \u2014 API requests (key validation and widget chat messages)<\/li>\n<li><code>www.agentyme.com<\/code> \u2014 chatbot widget script<\/li>\n<\/ul>\n\n<p><strong>Services contacted and data transmitted:<\/strong><\/p>\n\n<h4>Key Validation<\/h4>\n\n<p>When you save an API key in Settings \u2192 Agentyme, the plugin sends an HTTPS POST request to the Agentyme validation API (<code>https:\/\/api.agentyme.com\/v1\/validate<\/code>) containing your site's home URL and the API key. This request is only made by site administrators from the WordPress admin.<\/p>\n\n<h4>Chatbot Widget<\/h4>\n\n<p>When a valid API key is saved, the plugin loads a JavaScript widget file from <code>https:\/\/www.agentyme.com\/widget.js<\/code> on every frontend page of your site. This script runs the chat interface and communicates with the Agentyme platform to process visitor conversations.<\/p>\n\n<p>All conversation data, lead information, and uploaded knowledge base documents are stored and processed on Agentyme's servers, not on your WordPress site. Agentyme acts solely as a data processor \u2014 you, as the site owner, remain the data controller and retain full access to view, export, and delete your data at any time through the Agentyme dashboard.<\/p>\n\n<p>Agentyme does not sell, share, or disclose your data to any other third party. The only sub-processors used are AWS (cloud infrastructure) and Stripe (payment processing), both contractually bound to protect your data. No analytics, advertising, or tracking cookies are used. Visitor contact information collected by the chat agent is controlled by you as the site owner; Agentyme processes it solely on your behalf. You can request deletion of all your data at any time, and it will be permanently removed within 30 days.<\/p>\n\n<p>This service is provided by Agentyme:<\/p>\n\n<ul>\n<li><a href=\"https:\/\/www.agentyme.com\/terms\">Terms of Use<\/a><\/li>\n<li><a href=\"https:\/\/www.agentyme.com\/privacy\">Privacy Policy<\/a><\/li>\n<\/ul>\n\n<!--section=installation-->\n<h4>Automatic Installation<\/h4>\n\n<ol>\n<li>In your WordPress admin go to <strong>Plugins \u2192 Add New Plugin<\/strong>.<\/li>\n<li>Search for <strong>Agentyme<\/strong>.<\/li>\n<li>Click <strong>Install Now<\/strong>, then <strong>Activate<\/strong>.<\/li>\n<\/ol>\n\n<h4>Manual Installation from ZIP<\/h4>\n\n<ol>\n<li>Download the plugin ZIP from the <a href=\"https:\/\/wordpress.org\/plugins\/agentyme\/\">WordPress plugin directory<\/a> or your release page.<\/li>\n<li>In your WordPress admin go to <strong>Plugins \u2192 Add New Plugin \u2192 Upload Plugin<\/strong>.<\/li>\n<li>Upload the ZIP file and click <strong>Install Now<\/strong>, then <strong>Activate Plugin<\/strong>.<\/li>\n<\/ol>\n\n<h4>Via WP-CLI<\/h4>\n\n<pre><code>wp plugin install agentyme --activate\n<\/code><\/pre>\n\n<h4>Configuration<\/h4>\n\n<ol>\n<li>Go to <strong>Settings \u2192 Agentyme<\/strong> in your WordPress admin.<\/li>\n<li>Sign in or create a free account at <a href=\"https:\/\/www.agentyme.com\">agentyme.com<\/a>.<\/li>\n<li>From the Agentyme dashboard, go to <strong>Installation \u2192 Widget API key<\/strong> and copy your key.<\/li>\n<li>Paste the key into the <strong>API Key<\/strong> field in WordPress and click <strong>Validate &amp; Save<\/strong>.<\/li>\n<li>A green status indicator confirms your AI chatbot is active.<\/li>\n<\/ol>\n\n<p>To disable the chatbot at any time, click <strong>Remove key<\/strong> on the settings page.<\/p>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20coding%20skills%20to%20use%20this%20plugin%3F\"><h3>Do I need coding skills to use this plugin?<\/h3><\/dt>\n<dd><p>No. You paste an API key into the settings page and your chatbot is live. All AI configuration, knowledge base management, and widget appearance are handled through the visual Agentyme dashboard.<\/p><\/dd>\n<dt id=\"what%20ai%20model%20powers%20the%20chatbot%3F\"><h3>What AI model powers the chatbot?<\/h3><\/dt>\n<dd><p>Agentyme uses large language models via Amazon Bedrock, grounded in your uploaded knowledge base documents. Responses are based on your business content, not generic internet data.<\/p><\/dd>\n<dt id=\"does%20the%20chatbot%20work%2024%2F7%20without%20a%20human%20agent%3F\"><h3>Does the chatbot work 24\/7 without a human agent?<\/h3><\/dt>\n<dd><p>Yes. The AI agent handles conversations autonomously at any hour, on any day. You do not need to be online for it to work.<\/p><\/dd>\n<dt id=\"how%20does%20the%20agent%20capture%20leads%3F\"><h3>How does the agent capture leads?<\/h3><\/dt>\n<dd><p>During a natural conversation, the agent asks visitors for their contact details (name, email, phone, company) when the timing is appropriate. Collected leads appear in the Leads section of your Agentyme dashboard.<\/p><\/dd>\n<dt id=\"can%20i%20customize%20how%20the%20chatbot%20looks%20on%20my%20site%3F\"><h3>Can I customize how the chatbot looks on my site?<\/h3><\/dt>\n<dd><p>Yes. The Agentyme platform lets you customize colors, fonts, position, animation, header text, placeholder text, button labels, and more. Changes take effect on the next page load without updating the WordPress plugin.<\/p><\/dd>\n<dt id=\"can%20i%20upload%20my%20own%20content%20for%20the%20chatbot%20to%20use%3F\"><h3>Can I upload my own content for the chatbot to use?<\/h3><\/dt>\n<dd><p>Yes. You can upload PDF, DOCX, TXT, CSV, and Markdown files from the Agentyme platform's Data section. The agent's knowledge base is updated automatically after each upload.<\/p><\/dd>\n<dt id=\"will%20this%20plugin%20slow%20down%20my%20wordpress%20site%3F\"><h3>Will this plugin slow down my WordPress site?<\/h3><\/dt>\n<dd><p>No. The plugin only enqueues the lightweight chatbot widget when a valid API key is present. The chatbot widget and AI processing run entirely on Agentyme's cloud infrastructure.<\/p><\/dd>\n<dt id=\"does%20this%20plugin%20work%20with%20page%20builders%20like%20elementor%20or%20divi%3F\"><h3>Does this plugin work with page builders like Elementor or Divi?<\/h3><\/dt>\n<dd><p>Yes. The chatbot widget is enqueued with WordPress' <code>wp_enqueue_scripts<\/code> hook and works with any WordPress theme or page builder.<\/p><\/dd>\n<dt id=\"what%20happens%20if%20i%20deactivate%20the%20plugin%3F\"><h3>What happens if I deactivate the plugin?<\/h3><\/dt>\n<dd><p>The chatbot widget is no longer loaded on your site's frontend. Your Agentyme account, configuration, and leads are not affected.<\/p><\/dd>\n<dt id=\"is%20there%20a%20free%20plan%3F\"><h3>Is there a free plan?<\/h3><\/dt>\n<dd><p>Yes. Agentyme offers a free plan that includes the WordPress plugin and the embeddable chat widget. Visit <a href=\"https:\/\/www.agentyme.com\">agentyme.com<\/a> for current plan details.<\/p><\/dd>\n<dt id=\"do%20you%20offer%20a%20demo%3F\"><h3>Do you offer a demo?<\/h3><\/dt>\n<dd><p>Yes. Agentyme supports 3-hour guest accounts so you can try the platform \u2014 including the AI agent and widget \u2014 without signing up. Visit <a href=\"https:\/\/www.agentyme.com\">agentyme.com<\/a> to start a free demo.<\/p><\/dd>\n<dt id=\"is%20this%20plugin%20gdpr%20compliant%3F\"><h3>Is this plugin GDPR compliant?<\/h3><\/dt>\n<dd><p>The plugin itself stores only the API key and validation status in WordPress options. Agentyme does not store any sensitive personal data of visitors or logged-in users on its platform.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release.<\/li>\n<li>Admin settings page with API key validation.<\/li>\n<li>Frontend chatbot widget enqueueing.<\/li>\n<li>Nonce-protected form with PRG pattern.<\/li>\n<li>Output escaping and input sanitization throughout.<\/li>\n<\/ul>","raw_excerpt":"Add an AI-powered chatbot to your WordPress site. Automates customer support, captures leads, and answers questions using your own knowledge base.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/329958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=329958"}],"author":[{"embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/alvarog2491"}],"wp:attachment":[{"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=329958"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=329958"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=329958"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=329958"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=329958"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=329958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}