{"id":206618,"date":"2024-10-11T11:07:47","date_gmt":"2024-10-11T11:07:47","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant\/"},"modified":"2026-04-16T08:51:07","modified_gmt":"2026-04-16T08:51:07","slug":"chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant","status":"publish","type":"plugin","link":"https:\/\/hsb.wordpress.org\/plugins\/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant\/","author":23143626,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"2.0.1","stable_tag":"2.0.1","tested":"6.8.5","requires":"5.9","requires_php":"5.2.4","requires_plugins":null,"header_name":"ChatLab - AI Chatbot and Email copilot for 24\/7 Customer Support","header_author":"Chatlab.com","header_description":"ChatGPT-powered AI chatbot for Wordpress with WooCommerce stores support, trained on your data. 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For stores, it also integrates with WooCommerce to help customers find products, check stock, track orders, and get AI-powered recommendations that boost sales. No coding required. Free trial. Powered by ChatGPT and Gemini. Also includes Email Copilot to support answering emails.<\/p>\n\n<p><strong>Start with a free trial \u2014 no credit card required.<\/strong><\/p>\n\n<h4>Why ChatLab?<\/h4>\n\n<ul>\n<li><strong>5-minute setup<\/strong> \u2014 Install the plugin, connect your account, and your chatbot is live. No coding, no complicated configuration.<\/li>\n<li><strong>Trained on your content<\/strong> \u2014 The AI learns from your website, uploaded files, or manual Q&amp;A entries to deliver accurate, relevant answers.<\/li>\n<li><strong>Trusted by 1,000+ businesses<\/strong> \u2014 Powering millions of conversations for brands like Olimp Labs, GetTested, and Black Mountain Honey.<\/li>\n<li><strong>Proven results<\/strong> \u2014 Customers report up to 70% reduction in support emails and 80% of inquiries handled automatically.<\/li>\n<\/ul>\n\n<h4>WordPress Integration (Free Plan)<\/h4>\n\n<p>Works with any ChatLab account, including the free plan:<\/p>\n\n<ul>\n<li><strong>AI-powered customer support<\/strong> \u2014 Your chatbot answers visitor questions instantly, 24\/7<\/li>\n<li><strong>Automatic training<\/strong> \u2014 Learns from your website content and stays up-to-date (<strong>up to 10 pages on the ChatLab free plan<\/strong>)<\/li>\n<li><strong>Multilingual support<\/strong> \u2014 Engages customers in 85+ languages with automatic detection<\/li>\n<li><strong>Customizable appearance<\/strong> \u2014 Match your brand with custom colors, avatar, and chat icons<\/li>\n<\/ul>\n\n<p>Starting from the Basic plan:<\/p>\n\n<ul>\n<li><strong>Unlimited pages<\/strong> to train on<\/li>\n<li><strong>2,400 messages\/month<\/strong> included<\/li>\n<li><strong>Lead generation<\/strong> \u2014 Collect emails and phone numbers from interested visitors<\/li>\n<li><strong>Live chat fallback<\/strong> \u2014 Seamlessly transfer conversations to human agents when needed<\/li>\n<\/ul>\n\n<h4>WooCommerce Integration (Standard Plan)<\/h4>\n\n<p>For WooCommerce stores, ChatLab becomes your AI-powered sales assistant:<\/p>\n\n<ul>\n<li><strong>11,000 messages\/month<\/strong> included<\/li>\n<li><strong>Real-time product search<\/strong> \u2014 Customers find products using natural language like \"red dress under $100\". Searches your live WooCommerce catalog via REST API \u2014 no indexing or syncing required.<\/li>\n<li><strong>Order tracking<\/strong> \u2014 Customers check order status, shipping details, and tracking numbers by providing their email \u2014 no login required.<\/li>\n<li><strong>Inventory queries<\/strong> \u2014 Real-time stock availability, restock notifications, and alternative product suggestions when items are out of stock.<\/li>\n<li><strong>Product recommendations<\/strong> \u2014 Intelligent suggestions based on customer queries to increase conversions by up to 30%.<\/li>\n<li><strong>Category browsing<\/strong> \u2014 Customers navigate your product catalog through natural conversation.<\/li>\n<\/ul>\n\n<p><strong>Start with a free trial of the Standard plan to test all WooCommerce features at no cost.<\/strong><\/p>\n\n<h4>Helpful Links<\/h4>\n\n<ul>\n<li><a href=\"https:\/\/yourwear.chatlab.com\/shop\">Live WooCommerce Demo<\/a> \u2014 Try product search and order tracking with real data<\/li>\n<li><a href=\"https:\/\/www.chatlab.com\/help\/integration-with-woocommerce\">WooCommerce Integration Guide<\/a><\/li>\n<li><a href=\"https:\/\/chatlab.com\">ChatLab Website<\/a><\/li>\n<li><a href=\"https:\/\/www.chatlab.com\/help\">Documentation<\/a><\/li>\n<\/ul>\n\n<h4>Full Feature List<\/h4>\n\n<p><strong>Core (WordPress)<\/strong><\/p>\n\n<ul>\n<li>AI chatbot for customer support \u2014 answers questions 24\/7<\/li>\n<li>Training from your content \u2014 website pages, uploaded files, or manual Q&amp;A<\/li>\n<li>Multi-language support \u2014 85+ languages with automatic detection<\/li>\n<li>Customizable appearance \u2014 colors, avatar, chat icons<\/li>\n<li>Chat history &amp; improvements \u2014 review conversations and refine answers<\/li>\n<li>Lead generation \u2014 collect emails and phone numbers<\/li>\n<li>Live chat fallback \u2014 transfer conversations to human agents<\/li>\n<li>Analytics &amp; insights \u2014 understand what customers ask and optimize content<\/li>\n<li>Custom API Actions \u2014 connect to ERP\/CRM or any backend via API calls<\/li>\n<\/ul>\n\n<p><strong>WooCommerce (Standard Plan)<\/strong><\/p>\n\n<ul>\n<li>Real-time product search (REST API) \u2014 no indexing or syncing required<\/li>\n<li>Inventory queries \u2014 stock checks and alternative suggestions<\/li>\n<li>Order tracking \u2014 status, shipping details, tracking numbers (by email; no login required)<\/li>\n<li>AI-powered product recommendations to increase conversions<\/li>\n<li>Category browsing via natural conversation<\/li>\n<\/ul>\n\n<h4>What Website Owners Say<\/h4>\n\n<blockquote>\n  <p>\"The implementation process went very smoothly and professionally.\"\n  \u2014 Marketing Department, \"Wieliczka\" Salt Mine<\/p>\n  \n  <p>\"I must say your AI support is well-trained.\"\n  \u2014 Customer feedback from inMusic post-support surveys<\/p>\n<\/blockquote>\n\n<h4>What Store Owners Say<\/h4>\n\n<blockquote>\n  <p>\"The number of emails has dropped by around <strong>40%<\/strong> and inquiries forwarded to the customer service team have decreased by <strong>70%<\/strong>. Implementing ChatLab has been a major success.\"\n  \u2014 Dawid Kurek, E-Commerce Manager at Olimp Labs<\/p>\n  \n  <p>\"Buzz handles <strong>80%<\/strong> of clients' inquiries instantly and cuts routine email volume by over <strong>70%<\/strong>. He never sleeps, so our 30,000 monthly visitors get real-time answers around the clock.\"\n  \u2014 Laurence Edwards, Owner at Black Mountain Honey<\/p>\n<\/blockquote>\n\n<h4>Pricing<\/h4>\n\n<ul>\n<li><strong>Free<\/strong> \u2014 30 messages\/month, 1 chatbot. Perfect to get started and see ho it works<\/li>\n<li><strong>Basic<\/strong> ($18\/month) \u2014 2,400 messages\/month, 2 chatbots, live chat, file uploads.<\/li>\n<li><strong>Standard<\/strong> ($95\/month) \u2014 11,000 messages\/month, 5 chatbots, WooCommerce integration, analytics, custom APIs.<\/li>\n<li><strong>Premium<\/strong> ($360\/month) \u2014 50,000 messages\/month, 25 chatbots, white-label, custom domains.<\/li>\n<\/ul>\n\n<p><strong>All paid plans include a free trial \u2014 no credit card required.<\/strong><\/p>\n\n<h4>Compatible Platforms<\/h4>\n\n<p>ChatLab also integrates with Shopify, PrestaShop, CS-Cart, BaseLinker, Wix, and more. Works with WooCommerce 5.0+ and WordPress 5.8+.<\/p>\n\n<p>This plugin utilizes ChatLab services to deploy a pre-trained chatbot on your website, leveraging the data you've uploaded to the ChatLab application. For more information on <a href=\"https:\/\/www.chatlab.com\/privacy\/\">privacy<\/a> and <a href=\"https:\/\/www.chatlab.com\/terms\/\">terms of service<\/a>, please refer to our dedicated sections.<\/p>\n\n<!--section=installation-->\n<h4>Quick Setup (Recommended)<\/h4>\n\n<ol>\n<li><strong>Install &amp; Activate<\/strong> \u2014 Install the ChatLab plugin from the WordPress plugin repository and activate it.<\/li>\n<li><strong>Choose Integrations<\/strong> \u2014 Select WordPress integration (always included) and optionally WooCommerce integration.<\/li>\n<li><strong>Connect Your Account<\/strong> \u2014 Click \"Continue\" to connect your ChatLab account. Don't have one? You'll be able to create a free account during setup.<\/li>\n<li><strong>Done!<\/strong> \u2014 Your AI chatbot is live on your website, trained on your content and ready to assist visitors.<\/li>\n<\/ol>\n\n<p>The plugin automatically handles everything: account connection, chatbot creation, initial training, and WooCommerce API key generation (if selected).<\/p>\n\n<h4>Manual Setup<\/h4>\n\n<ol>\n<li><strong>Create a ChatLab Account<\/strong> \u2014 Sign up at <a href=\"https:\/\/chatlab.com\/\">ChatLab.com<\/a> and create your chatbot.<\/li>\n<li><strong>Get Your API Key<\/strong> \u2014 Copy the API key from your ChatLab dashboard.<\/li>\n<li><strong>Configure the Plugin<\/strong> \u2014 Go to ChatLab &gt; Settings in your WordPress admin and paste the API key.<\/li>\n<li><strong>Verify<\/strong> \u2014 Check that the chatbot appears on your website.<\/li>\n<\/ol>\n\n<h4>WooCommerce Integration (Optional)<\/h4>\n\n<p>If you selected WooCommerce integration during quick setup, the plugin automatically creates the API keys and configures everything for you.<\/p>\n\n<p>For manual setup, follow the <a href=\"https:\/\/www.chatlab.com\/help\/integration-with-woocommerce\">WooCommerce Integration Guide<\/a>.<\/p>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20coding%20skills%3F\"><h3>Do I need coding skills?<\/h3><\/dt>\n<dd><p>No. The plugin provides a one-click setup experience. Install, connect your account, and your chatbot is live. No coding or technical knowledge required.<\/p><\/dd>\n<dt id=\"is%20there%20a%20free%20trial%3F\"><h3>Is there a free trial?<\/h3><\/dt>\n<dd><p>Yes! You can start with a free trial that includes all features \u2014 no credit card required. The free plan gives you 30 messages per month to test the chatbot on your site.<\/p><\/dd>\n<dt id=\"how%20does%20woocommerce%20product%20search%20work%3F\"><h3>How does WooCommerce product search work?<\/h3><\/dt>\n<dd><p>ChatLab searches your WooCommerce products in real-time using the REST API. No indexing or catalog syncing required. When a customer asks about a product, the AI queries your live WooCommerce database and provides accurate, up-to-date results including pricing, availability, and product details.<\/p><\/dd>\n<dt id=\"do%20i%20need%20to%20index%20my%20products%3F\"><h3>Do I need to index my products?<\/h3><\/dt>\n<dd><p>No. ChatLab connects directly to your WooCommerce store via the REST API and queries products in real-time. Your chatbot always has access to the latest product information without any manual syncing.<\/p><\/dd>\n<dt id=\"can%20customers%20track%20their%20orders%3F\"><h3>Can customers track their orders?<\/h3><\/dt>\n<dd><p>Yes. Customers can check order status by providing their email address. ChatLab retrieves order information from WooCommerce including status, shipping details, and tracking numbers \u2014 no customer login required.<\/p><\/dd>\n<dt id=\"what%20woocommerce%20versions%20are%20supported%3F\"><h3>What WooCommerce versions are supported?<\/h3><\/dt>\n<dd><p>ChatLab supports WooCommerce 5.0+ and WordPress 5.8+. As long as your WooCommerce installation has the REST API enabled (which is standard), ChatLab works seamlessly.<\/p><\/dd>\n<dt id=\"what%20languages%20are%20supported%3F\"><h3>What languages are supported?<\/h3><\/dt>\n<dd><p>ChatLab supports 85+ languages with automatic detection. The chatbot understands customer questions in any language and responds in the same language \u2014 perfect for international stores.<\/p><\/dd>\n<dt id=\"can%20the%20chatbot%20switch%20to%20a%20live%20human%20agent%3F\"><h3>Can the chatbot switch to a live human agent?<\/h3><\/dt>\n<dd><p>Yes. ChatLab includes live chat fallback. If the chatbot encounters a situation where human support is needed, it transfers the conversation to a live agent seamlessly.<\/p><\/dd>\n<dt id=\"how%20can%20the%20chatbot%20help%20increase%20sales%3F\"><h3>How can the chatbot help increase sales?<\/h3><\/dt>\n<dd><p>ChatLab engages customers in real-time: answering product questions, recommending related products, and assisting with checkout. Customers report up to 30% increase in conversions. The chatbot also collects leads for future sales opportunities.<\/p><\/dd>\n<dt id=\"what%20subscription%20do%20i%20need%20for%20woocommerce%3F\"><h3>What subscription do I need for WooCommerce?<\/h3><\/dt>\n<dd><p>WooCommerce integration requires a Standard ($95\/month) or Premium ($360\/month) subscription. You can start with a free trial to test all features before subscribing.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>2.0.1<\/h4>\n\n<ul>\n<li>Fixed WordPress version compatibility metadata<\/li>\n<li>Updated banner assets<\/li>\n<\/ul>\n\n<h4>2.0.0<\/h4>\n\n<ul>\n<li>New guided setup flow with integration selection<\/li>\n<li>One-click WooCommerce configuration<\/li>\n<li>Automatic API key generation and chatbot setup<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release of the ChatLab plugin<\/li>\n<\/ul>","raw_excerpt":"ChatLab is an AI chatbot for WordPress that learns from your website content and answers visitor questions about your services and pages.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/206618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=206618"}],"author":[{"embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/chatlabcom"}],"wp:attachment":[{"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=206618"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=206618"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=206618"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=206618"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=206618"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/hsb.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=206618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}